Telemarketing Representative

Job Title: Telemarketing Representative
Location: Wimbledon, London (3-minute walk from train and tram stations)
Start Date: Monday, 2nd June 2025
Pay Rate: £13 per hour
Contract Type: Temporary

Company Overview:
Our client is a dynamic and innovative marketing company based in the heart of Wimbledon. Known for their vibrant team culture and forward-thinking approach, they are seeking a motivated Telemarketing Representative to join their team on a temporary basis.

Role Summary:
As a Telemarketing Representative, you will play a key role in customer engagement by contacting existing clients to promote upcoming events. You will be responsible for building strong customer relationships, gathering key information, and maintaining accurate records-all while contributing to the success of a market-leading organisation.

Key Responsibilities:

• Make approximately 60-70 outbound calls daily to a warm client base
• Engage with customers to discuss upcoming events and initiatives
• Build rapport, actively listen, and deliver tailored solutions
• Accurately update and maintain customer data in the CRM system
• Work collaboratively with internal departments to enhance customer satisfaction
• Meet or exceed performance targets and KPIs

Key Requirements:

• Previous experience in customer service, telemarketing, or account management (preferred)
• Strong verbal communication and interpersonal skills
• Proven ability to build and maintain customer relationships
• Excellent organisational skills and keen attention to detail
• Ability to multitask and work independently or in a team
• Resilience and a positive attitude towards achieving targets

What's in it for you?

• Competitive hourly rate
• Central location with excellent transport links
• A supportive, collaborative, and fun team environment
• Opportunities to develop skills in customer service, coordination, and sales
• The chance to make a real impact in a respected marketing company

If you are interested in this role, please contact joan.collins@office-angels

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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