Telephone Sales Advisor B2B

• Location: Thorpe St Andrew
• Employment Type: Temporary Full-time (part time hours considered, potential to become permanent)
• Working Hours: Flexible, full time, Monday – Friday Office Hours
• £12.21 per hour plus commission

Join our client, a customer-focused company, renowned for quality, reliability, and innovation. They are expanding and seeking a confident and motivated Telesales Agent to help grow their customer base by building strong relationships over the phone.

• Make outbound sales calls to prospective and existing customers to generate sales opportunities.
• Understand customer needs and recommend appropriate products and solutions.
• Build and maintain positive relationships to encourage repeat business.
• Accurately log all call activity, leads, and customer interactions in CRM systems.
• Work closely with the sales and customer service teams to support wider business goals.
• Meet and exceed weekly/monthly targets.
• Follow up on leads from marketing campaigns or inbound inquiries.
• Prepare and send quotations and follow up to close sales.

• Previous telesales or telephone-based customer service experience (B2B or B2C).
• A confident, friendly, and professional telephone manner.
• Strong communication and persuasive selling skills.
• Comfortable working with targets and handling rejection positively.
• Organised, with good attention to detail and follow-through.
• Experience using CRM systems and Microsoft Office tools is a plus.
• Knowledge of packaging or manufacturing is helpful but not essential.

• Competitive performance-based bonus structure
• Opportunities for professional growth and transition to full-time/permanent employment.
• Supportive team environment.
• Flexible hours

Please apply online or contact Maxine or Andrea at Reed Norwich on