Temporary Accommodation Officer

**Temporary Accommodation Officer (SO2) Job Vacancy** We are seeking a highly motivated and customer-focused Temporary Accommodation Officer (SO2) to join our team on a 13-month contract basis. As a Temporary Accommodation Officer, you will play a crucial role in ensuring the delivery of high-quality temporary accommodation to our residents. **Job Summary:** As a Temporary Accommodation Officer (SO2), you will be responsible for leading on TA complaints and members' enquiries, liaising with managing agents and internal colleagues to ensure suitability of temporary accommodation, working closely with our team of property inspectors to drive up the quality of temporary accommodation, and providing excellent customer service to our residents. If you have a passion for delivering exceptional customer service and a strong understanding of temporary accommodation, we would love to hear from you. **Key Responsibilities:** * Lead on TA complaints and members' enquiries, providing timely and effective solutions * Liaise with managing agents and internal colleagues to ensure suitability of temporary accommodation * Work closely with our team of property inspectors to drive up the quality of temporary accommodation * Provide excellent customer service to our residents, responding to their queries and concerns in a professional and courteous manner **Benefits:** * Competitive salary * 13-month contract basis with the opportunity for extension * Opportunity to work with a dynamic and dedicated team * Professional development opportunities **How to Apply:** If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please contact us at [Consultant Name] on [Email Address] or [Phone Number] to discuss this exciting opportunity further. We look forward to hearing from you!