Temporary Accommodation Officer

Temporary Accommodation Allocations Officer
Ashford

Temporary
Full time

Are you experienced in managing temporary accommodation and passionate about supporting those in housing need? We are looking for a dedicated Temporary Accommodation Allocations Officer to join a busy Local Authority team in Ashford and help ensure safe, suitable placements for residents.

THE ROLE
As a Temporary Accommodation Allocations Officer, you will be responsible for managing the day-to-day placement of clients into temporary accommodation, ensuring suitability, safety, and efficiency at every step.

• Match clients to available temporary accommodation through thorough suitability checks
  
  
• Carry out sign-ups and set up rent accounts to support income collection
  
  
• Ensure accommodation meets health and safety standards through site visits and documentation reviews
  
  
• Maintain accurate records on landlords, units, and placements
  
  
• Respond to complaints and tenancy issues, escalating when required
  
  
• Coordinate movements and voids to reduce vacant property time
  
  
• Liaise with internal teams to facilitate smooth transitions to permanent housing
  
  

THE CANDIDATE
The ideal candidate will have previous experience working in a similar role within a housing or local authority setting, particularly with temporary accommodation.

• Strong knowledge of housing legislation and statutory duties
  
  
• Experience in client placement and tenancy sign-up processes
  
  
• Confident managing rent accounts and ensuring income collection
  
  
• Excellent communication and stakeholder coordination skills
  
  
• Ability to handle sensitive situations and resolve tenant or landlord issues effectively
  
  

THE CONTRACT
Temporary – 3 months
The pay range for the role is £20.00 to £24.00 per hour LTD company rate. The PAYE equivalent is £17.16 to £20.59 per hour, inclusive of holiday.

HOW TO APPLY
To apply for this role, please email a copy of your CV to .uk or call on to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!