Temporary Customer Service Administrator

We are seeking a diligent and organised Temporary Customer Administrator to provide robust support to our client's customer service team in the industrial/manufacturing sector. This role is based in Ellesmere Port and requires exemplary customer service skills and a keen eye for detail.

Client Details

Our client is a well-established player in the industrial/manufacturing sector. They are a large organisation with a substantial workforce, dedicated to producing top-quality products while ensuring excellent customer service.

Description

• Provide first-rate customer service through phone and email communications.
• Process customer orders, quotes and queries promptly and accurately.
• Coordinate with internal teams to ensure customer requests are handled effectively.
• Maintain and update customer records accurately in the database.
• Contribute to the development of customer service policies and procedures.
• Assist in the preparation of customer service reports.
• Support the customer service team in daily administrative tasks.
• Comply with company standards and regulations in all tasks.

Profile

A successful Temporary Customer Administrator should have:

• Experience in a customer service role, preferably in the industrial/manufacturing sector.
• Excellent communication and interpersonal skills.
• Strong organisational and multi-tasking abilities.
• Proficiency in MS Office and customer service software.
• A customer-oriented approach with a problem-solving attitude.

Job Offer

• Immediate start.
• Opportunity to work in a large, reputable organisation in the industrial/manufacturing sector.
• Gain valuable experience in customer service and administration.
• Possibility of going perm.