temporary Customer Service & Admin Assistant

Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – Temporary

We are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment.

Location: Leeds LS25
Pay Rate: £12.75 per hour
Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour)
Contract Type: Temporary (peak period cover)

Key Responsibilities:

• Responding to product and delivery enquiries via email, phone, and online chat
• Processing orders received by telephone or email
• Responding to voicemail messages in a timely manner
• Liaising with warehouses and delivery companies regarding customer orders
• Updating orders with dispatch information
• General admin tasks such as running reports and collating information for invoicing

Candidate Requirements:

• Previous experience in a customer service or admin role preferred
• Basic knowledge of Excel and confidence using computers
• Familiarity with Shopify or similar platforms is a bonus (training provided)
• Strong communication skills and a proactive, can-do attitude
• Excellent attention to detail and organisational skills

What’s on Offer:

• Friendly, supportive working environment
• Full training provided on internal systems
• Immediate start available
• Flexible working arrangements during the day
• A great opportunity to gain experience during a busy seasonal period

If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.

Apply now to be considered for this exciting opportunity!