Temporary Customer Support Administrator

Temporary Customer Support Administrator

Office Angels are working with a valued client based in Consett who are seeking temporary support within their Customer Support team during a busy period. This is a fantastic opportunity to join a friendly, down-to-earth team in a supportive working environment.

Location: Consett
Salary: £12.82 per hour
Contract: Temporary (approx. 3 months)
Hours: Monday - Friday, 8:30AM - 5:00PM (30-minute unpaid lunch)
Start Date: ASAP

Key Responsibilities:

• Making outbound calls to customers to schedule and confirm appointments
• Answering incoming customer queries professionally and efficiently
• Updating and maintaining accurate records in the CRM system
• Supporting the team with general administrative duties

About You:

• Comfortable speaking on the phone and making outbound calls
• Previous experience in customer service and administration
• Confident using computer systems and inputting data accurately
• Organised, proactive, and able to work well under pressure

Benefits of Temping with Office Angels:

• 28 days paid annual leave (accrued weekly)
• Access to exclusive discounts at high street retailers
• Eye care vouchers
• Optional pension scheme
• Ongoing support from your local consultant, with access to further temporary and permanent opportunities

Application Process:
Please note that due to the high volume of applications, we are unable to provide individual feedback. If you are successfully shortlisted, you will be contacted within 3 working days.

If you're immediately available and looking for a rewarding temporary opportunity, we'd love to hear from you. Apply now or contact Office Angels Newcastle for more information.

If you require reasonable adjustments at any stage of the recruitment process or in the workplace, please let us know.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.