Tenancy Enforcement Lead

Tenancy Enforcement Lead / ASB Officer

• Location: Patch Based – Office Based in Wembley – two days a week at Office, the rest working from home, and visiting (around 2 visits a week as and when)
• Hourly rate: £31.78 per hour umbrella
• Job Type: Full-time / temp for 3 months with possible extension
• DBS Check: Basic required
• Driving Licence: Required

We are looking for someone to join a large housing association on a temp basis as a Tenancy Enforcement Lead / ASB Officer, where you will play a crucial role in delivering exceptional Anti-Social Behaviour (ASB) and Tenancy Fraud enforcement services across all properties. This position requires a proactive leader who will manage complex ASB cases, represent the organisation in court, and ensure compliance with relevant legislation and best practices.

Day-to-day of the role:

• Construct detailed evidential bases for legal actions, including preparing cases, gathering evidence, drafting witness statements, and notices of seeking possession.
• Act as the lead witness in trials and other court proceedings, presenting cases and managing urgent injunction applications.
• Oversee ASB and Tenancy Fraud cases managed by local teams, providing regular reviews, advice, guidance, and direction.
• Maintain up-to-date knowledge of ASB and Tenancy Fraud legislation and best practices, ensuring all staff are appropriately briefed and trained.
• Build and sustain working relationships with key stakeholders including residents, local authorities, and police teams, representing the organisation at multi-agency meetings.
• Collaborate with the Empowering Futures Team to deliver strategic area-based solutions and community safety initiatives.

Required Skills & Qualifications:

• Proven experience managing complex ASB/Harassment cases from start to finish, preferably in a housing setting.
• Demonstrable experience in preparing and presenting cases to the County Court, supporting witnesses throughout the process.
• Strong background in drafting legal notices, witness statements, and understanding landlord and tenancy law as it applies to tenancy management.
• Excellent communication skills, with the ability to explain complex information effectively to diverse audiences.
• Self-motivated with good planning, organising, and prioritisation skills.
• Possession of a current full and valid driving license and a car

To apply for the Tenancy Enforcement Lead position, please submit your fully updated CV with contact information attached.