Trainee Credit Controller Temp

Ready to take your first step into accounting and finance? If you’re confident on the phone, enjoy problem-solving and have experience in customer service, sales or retention, this is your chance to step into the world of accounting without needing prior experience.
This employee-first manufacturing business in Petersfield is on the lookout for someone who can hit the ground running in their credit control team on a temporary basis (around 3 months). You’ll be speaking with customers, resolving queries and supporting the team in keeping accounts running smoothly.
This is a temporary, full-time role, ideal if you’re available immediately and want to gain valuable experience in a finance-focused position.

Reporting to the Accounts Supervisor, you will be responsible for:

• Speaking with customers via phone, email and letter to resolve queries and encourage timely payments of debts
• Responding to emails and helping out with any questions about orders and invoices
• Working collaboratively within a team of 3 credit controllers
• Raising credit notes, allocating cash to correct accounts
• Negotiating and agreeing payment plans for collections
• Putting accounts on hold if payments aren’t met
• Learning to carry out credit checks on customers
• Playing your part in keeping customers happy and the business on track

What you will need:

• Experience in a customer-facing role such as Customer Service Assistant / Customer Service Executive / Sales Assistant / Sales Executive / Retention Specialist / Customer Service Representative / Customer Experience Assistant / Collections Advisor
• Confidence in communicating with customers via phone and maintaining excellent customer service
• Interest in building a career in finance and accounting
• Highly organised, quick to pick things up and ready to make an impact from day one
• Must be immedately available for a temporary assignment

What you will get:

• Flexible hours
• Great transport links
• Free, onsite parking
• Valuable finance experience in a supportive team environment

If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!

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