Training Support Assistant

Training Support Assistant

Location: Tipton - Office for first 3 months, then will become hybrid
Start Date: ASAP
Contract Duration: 12 months
Pay Rate: £19.65 per hour

Are you passionate about providing exceptional support and contributing to a dynamic training environment? We have an exciting opportunity for a Training Support Assistant to join our team in Tipton! If you thrive in a collaborative setting and are dedicated to delivering outstanding service, we want to hear from you!

What You'll Be Doing:

As a Training Support Assistant, you will work closely with an enthusiastic team, making a significant impact on the training experience for both team members and customers. Your responsibilities will include:

• Collaborating with fellow Training Support Assistants to ensure smooth operations.
• Meeting KPIs and performance targets accurately and on time.
• Handling internal and external course bookings and administration, including:

- Booking training requirements
- Scheduling and updating trainer programmes with course dates
- Reserving training rooms
- Creating and issuing course joining instructions
- Accurately updating CROWN records
- utilising financial systems for purchase orders and receipts

• Performing reception duties to welcome visitors and handle inquiries.
• Providing excellent customer service across all communication channels.

What We're Looking For:

The ideal candidate will be dedicated to delivering exceptional customer service and possess the following skills:

• Strong communication skills to effectively interact with colleagues and customers.
• Ability to work collaboratively in a team while being self-motivated and able to work independently.
• Proficiency in Microsoft Word, Excel, and Outlook.
• A flexible approach to assist the Training Support Manager with various training activities.

Why Join Us?

This is not just a job; it's an opportunity to grow and develop in a supportive environment! You'll be part of a team that values your contributions and encourages your professional growth. Your hard work will help shape the training experience for many, making a real difference in their development.

Ready to Make an Impact?

If you're excited about the chance to contribute to a vibrant training team and meet the qualifications outlined above, we'd love to hear from you! Please apply today and take the first step toward an enriching career as a Training Support Assistant.

Join us in creating an exceptional training experience for all!

Apply Now!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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