Transport Executive

Transport Executive - Fixed Term Contract

Overview

We are recruiting for a Transport Executive to join a fantastic team in York city centre. This is a great opportunity for immediately available candidates looking for a fixed-term contract running until November.

Details:

• Salary: £25,000
• Contract: Until 1st Nov
• Monday - Friday, 9am - 5:30pm
• York City Centre

Benefits:

• 33 days holiday (including bank holidays)
• Lovely modern offices
• Option to buy or sell up to 3 days holiday per year
• Great pension scheme
• Death in Service benefit (4x basic salary)
• Healthcare benefits
• Various discounts

Responsibilities:

• Confirm arrangements for all journeys within dedicated areas of responsibility, meeting strict deadlines.
• Respond to availability issues promptly and find suitable alternative arrangements.
• Proactively manage travel disruptions to ensure customers reach their destinations while maintaining excellent customer service.
• Establish and maintain relationships with suppliers, ensuring smooth communication and service delivery.
• Communicate effectively with suppliers, tour managers, and internal departments to deliver high-quality products and services.
• Ensure all customer service elements are delivered on time and to a high standard.
• Work as part of a team to achieve performance objectives and contribute to overall success.
• Liaise with other teams to ensure seamless tour experiences for customers and respond to rail product queries.
• Assist customers with holiday alterations within strict timescales while maintaining high service standards.
• Undertake any other duties reasonably expected within the role.

Qualifications:

• Proven experience in a high-volume, fast-paced customer-focused environment with a strong emphasis on customer service.
• Ability to work under pressure and meet strict deadlines while maintaining attention to detail.
• Strong interest in travel with good geographical knowledge.
• Excellent verbal and written communication skills.
• Ability to build strong relationships quickly.
• Strong attention to detail and ability to prioritise tasks effectively.
• A team player with a methodical and organised approach to work.

If you’re looking for a temporary role in York city centre, apply now!

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

At Charterhouse Recruitment we are committed to protecting your personal data. Please click on the link below to read our privacy notice which provides you with all you need to know about how we will use and process your data.