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Transport Solutions Assistant

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Job Description - Transport Solutions Assistant




3 months contract with a Local Authority



Job Summary:



• A temporary opportunity has arisen for a Transport Solutions Assistant to support the delivery of a broad range of specialised transport services, including home-to-school transport, youth and adult social care transport, and ad hoc travel arrangements.



• This role involves contract management, procurement, customer liaison, and safeguarding responsibilities.







Key Duties/Accountabilities (Sample):



• Coordinate and support a variety of specialised transport services across multiple service areas



• Monitor and evaluate contract performance, including regular site visits



• Manage ad hoc transport procurement, ensuring best value for money



• Ensure all safeguarding and child protection protocols are followed



• Evaluate and administer Direct Travel Assistance Payments (DTAP)



• Liaise with schools and care professionals to ensure service users have certified Transport Care Plans



• Conduct service reviews to identify efficiency savings



• Use internal systems to maintain financial and client records and produce reports



• Verify supplier and client payments; monitor revenue returns



• Deputise for Transport Officers when required



• Maintain high levels of customer care when interacting with clients and service providers







Skills/Experience:



• Experience in transport coordination or administration, ideally within a public sector or social care environment



• Strong understanding of safeguarding and child protection policies



• Confident in monitoring contract compliance and investigating service issues



• Skilled in procurement and evaluating best value services



• Strong organisational and planning skills with the ability to manage competing priorities



• IT literate, with experience using bespoke software systems for reporting and record-keeping



• Strong communication and interpersonal skills for liaising with stakeholders, clients and suppliers



• High level of attention to detail in financial verification and service quality monitoring



• Ability to analyse contract performance data and contribute to cost-saving initiatives



• Experience working with vulnerable groups is desirable







Additional Information:



• The closing date: 27/08/2025.



• Full-time role: 37 Hours/week.



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