Trilingual Speaking Sales & Customer Service Advisor London

We are recruiting for a Sales & Customer Service Agent to speak both French and Spanish.

**These positions are Hybrid for London and surrounding areas**

Main Purpose of role:

• Responding to French and Spanish emails, answering French and Spanish calls,
• Dealing with customer quires on our system and translating replies from French and Spanish and Spanish to French.
• To deliver customer service / excellence in all aspects of supporting the clients customers over the phone and in writing in both French and Spanish.
• You will be communicating directly with customers on the phone, by email, social media and live web chat.
• You will handle communications from customers enquiries,
• Updating customer details (address, payment methods),

The Multilingual Consultant will report into the French and Spanish Team Leader.

You should have:

• A natural ability to communicate and empathise
• A confident and professional manner
• A real willingness to help a customer with their challenge
• The desire to have fun at work!

Salary: £13.25 per hour + benefits

Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5000 per annum

Progression: Agents can progress to positions such as Support Agent, Helpdesk Agent, Senior
Agent, Trainer, Quality Support Executive and Team Manager.

Hours:40 hoursper week,Betweenthehours of 8am-7pm Monday-Friday,8-6PM Saturday.

• IIP Accredited Employer
• great working culture of fun and sociable team environment
• 50% discount with More bus for monthly and quarterly tickets
• Pension Scheme with Standard Life
• Eye test vouchers and discounts
• Discounted corporate gym membership with Anytime Fitness (24 hour gym with over 5000 site globally)
• Involvement with local charities and fundraising days
• Campaign specific benefits including discounts, incentives and prizes
• Recommend a friend scheme paid reward of £1000