Underwriting Administrator

Location: Teesside Area - Office Based
Reporting to: Underwriting Team Manager

Hours: Monday to Friday 9am-5pm

Salary: £25,000 (£12.82ph)

About the Role: Our client, a prominent insurance provider, is looking for a dedicated Underwriting Administrator to join their dynamic team. Initially on a temporary basis but with the opportunity to go permanent longer term.

This role involves providing essential administrative support to the business, working closely with e-trade, DA, and external insurers to ensure efficient and accurate processing of new business, MTA quotes, documents, renewal invitations, and policies.

Key Responsibilities:

• Support the underwriting team and wider business with various administrative tasks.
• Operate under the rules of any Delegated Authority in place.
• Process and prepare renewals.
• Handle referrals and provide necessary information for swift processing.
• Communicate with customers via telephone, email, post, and SMS.
• Complete basic risk-related reports and assist underwriters in managing risk.
• Maintain accurate customer records following all interactions.
• Recognise and mitigate risks.
• Collaborate efficiently with team members.
• Build relationships with insurers to maximise opportunities for improvement.
• Identify efficiencies and improvements within systems and processes.
• Assist in business transfers in line with company strategy.
• Ensure all protocols are followed correctly.
• Proactively manage self-development and learning.
• Adopt a proactive approach to challenges and provide assistance to all departments when required.

Benefits:

• Company pension
• Cycle to work scheme
• Employee discounts
• Enhanced maternity leave (12 weeks full pay)
• Enhanced paternity leave (12 weeks full pay)
• Referral programme
• Healthshield Cashplan
• Telus Health EAP
• Group Life Assurance (4x salary)
• 26 days annual leave (plus bank holidays)
• Holiday purchase scheme
• Free fruit and tea and coffee
• Free parking

The person:

• Strong administration and organisational skills
• Experience working in Insurance industry
• Understanding of risk