Virtual Workplace Expert

Role: Virtual Workplace Expert

Location: Bristol, 2 days per week on site required

Duration: Until December 2025 initially

Rate: £550.00 - £600.00 via umbrella

The Opportunity:

Are you passionate about Virtual Desktop Infrastructure (VDI), Citrix environments, and delivering secure, scalable digital workspaces? We're looking for a Senior Virtual Desktop Specialist to shape, lead, and support our next-generation virtual desktop solutions.

You'll play a key role in designing and delivering a high-performing, cloud-ready VDI platform that powers the productivity of tens of thousands of users worldwide. Working within a global team of over 50 specialists, you'll help integrate emerging technologies, guide technical strategy, and provide expert consultancy to business and project teams.

What You'll Do:

• Architect and evolve our virtual desktop and application hosting platforms to meet global needs
• Lead technical delivery across BAU and project work, ensuring smooth implementation of the VDI roadmap
• Act as a trusted advisor-offering expert guidance to teams across the organisation on VDI best practices, cloud adoption, and integration
• Evaluate and implement future-ready solutions, staying ahead of vendor innovations and internal strategic direction
• Collaborate globally with product managers, service owners, infrastructure teams, and external vendors
• Monitor, report and optimise system performance, support incident resolution, and ensure SLA compliance
• Address technical debt and contribute to automation, process improvement, and knowledge transfer

What You'll Bring:

• Proven experience leading VDI solution design and implementation in complex, global environments
• Deep expertise in Citrix technologies including XenDesktop, Citrix Cloud, Storefront, Netscaler, and supporting tools
• Strong skills with Windows environments (10, 11, Server 2012R2-2022), Active Directory, Azure, and VMware/ESX
• Experience with SCCM, Intune, Ivanti Appsense, and PowerShell scripting
• A strategic mindset with the ability to align technical solutions to business goals
• Excellent communication and collaboration skills, adaptable across cultures and teams
• Bonus: Familiarity with Agile/Scrum methodologies and Change Management best practices

Why Join Us?

• Be part of a truly international team with cutting-edge challenges and high-impact responsibilities
• Contribute to mission-critical systems used by 30,000+ users globally
• Collaborate with top-tier IT professionals and leading technology vendors
• Enjoy a flexible working environment and a company that invests in your development

Candidates will ideally show evidence of the above in their CV to be considered please click the "apply" button.

Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.