Website Manager

• Location: London
• Contract Type: 1-Year Fixed Term
• Salary: Competitive

We are seeking a skilled and strategic Website Operations Manager to lead the development and performance of our digital experience platform. This role combines technical expertise with a user-focused mindset to ensure our website reflects modern design principles, delivers seamless user experiences, and aligns with corporate and regulatory standards.

You will be responsible for managing the website’s roadmap, implementing new features, and ensuring compliance with accessibility and SEO best practices. This is a collaborative role, working closely with marketing, communications, and external vendors to deliver a high-performing digital presence.

• Oversee the development and maintenance of the website, ensuring it meets modern design, accessibility, and functionality standards.
• Stay current with digital trends and technologies to maintain a competitive and engaging user experience.
• Collaborate with internal teams including brand, PR, social media, and internal communications to align web strategies with broader campaigns.
• Ensure timely implementation of website updates and features in line with project timelines.
• Monitor website performance using analytics tools and coordinate improvements based on data insights.
• Manage relationships with external vendors and service providers to ensure quality and timely deliverables.
• Support regional marketing teams with content strategy and publication processes.

Experience & Knowledge

• Strong understanding of SEO, web development, and W3C standards.
• Proficiency with tools such as Google Tag Manager, Google Analytics, and CMS platforms (e.g., Optimizely or equivalents).
• Experience implementing and maintaining accessibility standards (e.g., WCAG).
• Knowledge of user journey design and website content best practices.

Personal Attributes

• Technically proficient with a user-centric approach.
• Strategic thinker with the ability to align digital platforms with business goals.
• Committed to best practices in data protection and compliance (e.g., DPA/GDPR).
• Collaborative and communicative, with strong stakeholder management skills.

Benefits

• Private medical insurance for all UK colleagues.
• We match employee pension contributions between 4.5% and 7%
• A minimum of 33-35 days holiday each year

If you are interested in this role please submit your CV