Workforce Planner

Job Advert: Workforce Planner

Client: Severn Trent

Employer: Morson Talent

Are you an organised, proactive individual with a knack for resource planning and a passion for delivering results? Morson Talent is excited to partner with Severn Trent to recruit a Workforce Planner to join their Planning & Scheduling team in Derby. If you thrive in a fast-paced environment and enjoy collaborating with stakeholders to keep operations running smoothly, this could be the perfect role for you!

Job Details

• Job Title: Workforce Planner
• Department: Planning & Scheduling
• Location: Derby, Pride Park 
• Pay Rate: £13.88 per hour
• Contract Length: 6 months, possible perm opportunity
• Working Hours: 7:00 am – 3:00 pm (Monday to Thursday), 7:00 am – 2:30 pm (Friday)
• Hybrid - 3 days in the office, 2 days from home

Role Objective
As a Workforce Planner, you’ll play a pivotal role in supporting the Tactical Planning Lead by coordinating the movement and control of Severn Trent and contract labour resources. Your work will ensure the wholesale operations plan is delivered efficiently through:

• Balancing and moving resources to meet demand based on resource plans.
• Providing administrative support, including recommendations for annual leave, training, and meetings within shrinkage tolerances.
• Facilitating cross-boundary working and ensuring accurate data is fed into SAP CLICK / FSM systems.
• Collaborating with Tactical Planning and Dispatch Leads to prepare and hand over a 21-day resource plan.

Key Accountabilities

• Maintain and update CLICK to ensure operatives are built to agreed resource levels and allocations for each area.
• Accurately enter all shrinkage data into the system using the correct codes in a timely manner.
• Investigate and challenge requests that fall outside agreed protocols, escalating where necessary.
• Work with key stakeholders to agree and deliver the forecasted plan, attending daily loop cells.
• Proactively manage resource schedules across Severn Trent, escalating issues promptly to avoid WIP increases.
• Handle known shrinkage challenges and reallocate resources as needed.
• Identify opportunities for process improvement and share best practices with colleagues.
• Embrace lean methodologies to foster a culture of continuous improvement.
• Collaborate with people at all levels and coordinate contract labour to meet resource and work volume demands.

Experience

Essential:

• Experience using SAP and CLICK systems.
• Proven track record in process improvement.
• Proficiency in MS Office, particularly PowerPoint and Excel.

Desirable:

• Knowledge of lean process improvement techniques.
• Previous experience in a resource planning role or environment.
• Awareness of water industry legislation.
• Familiarity with traffic management requirements.
• Capabilities

To excel in this role, you’ll need:

• Strong stakeholder management and interpersonal skills to build relationships and communicate effectively at all levels.
• Analytical ability to review and build resource plans, providing effective challenge where needed.
• Initiative to make decisions and drive progress for faster, better service delivery.
• Accurate data entry and understanding skills.
• A collaborative mindset, sharing ideas and experiences to achieve great results.
• Competence in IT systems, especially SAP ECC and CLICK.

Qualifications
Essential:

• O-Level / GCSE or equivalent in Maths and English.
• Strong organisational skills with the ability to multitask and prioritise workloads.

Why Join Us?
At Morson Talent, we’re proud to work with Severn Trent, a leader in the water industry, to deliver essential services that make a difference. This is your chance to contribute to a dynamic team, develop your skills, and be part of a supportive environment focused on continuous improvement.

How to Apply
Ready to take the next step? Apply now via the Morson Talent website or contact our recruitment team for more information. We can’t wait to hear from you!

Morson Talent – Connecting Talent with Opportunity
Severn Trent – Keeping the Water Flowing