Workforce Support Officer G6

Workforce Planning Support Officer

• Contract Type: Temporary, Full-time
• Location: Wakefield, WF10
• Hourly Rate: £14.36 PAYE

We are seeking a Workforce Planning Support Officer to provide comprehensive support services relating to workforce planning, particularly absence management for Street Scene Services. This role is crucial in enabling the delivery of a citizen-focused, outward-facing service that contributes to the Wakefield District Community Strategy, enhancing community safety and improving public spaces.

Day-to-day of the role:

• Support the Street Scene Management Team in delivering a service that ensures clean, safe, accessible, and attractive streets and open spaces.
• Implement and manage effective sickness monitoring systems and controls within the staffing plan.
• Deliver training and procedures on sickness management to colleagues.
• Work closely with bespoke IT systems and Microsoft Office applications to manage and report on workforce data.
• Use interpersonal skills to negotiate and influence others, gaining acceptance of desired positions and strategies.

Required Skills & Qualifications:

• Minimum of 1 year of experience in workforce planning and operational management.
• Knowledge of attendance management, sickness absence methods, and initiatives.
• NVQ Level 3 or 4 in a relevant subject, or BTEC Higher National or equivalent qualification.
• Willingness to work towards a CIPD professional qualification.
• Full, current driving licence (Category B + E) with no more than 6 penalty points.
• Proficient in using Microsoft Office applications and bespoke IT systems.
• Strong understanding of the operational issues in providing a customer-focused service.
• Excellent negotiation and interpersonal skills to effectively influence others.

Benefits:

• Access to a dedicated consultant who will provide ongoing support.
• Secure and easy-to-use online timesheet system.
• Self-service portal for managing holiday requests, payslips, and other employment documents.
• Access to free training, discount clubs, healthcare options, and Reed rewards.
• Inclusion in pension schemes, paid holiday schemes, and maternity benefits.
• Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs.

To apply for the Workforce Planning Support Officer position, please submit your CV detailing your relevant experience and why you are interested in this role.