Youth Case Worker

About the Role

As Youth Case Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key responsibilities include:

• Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.
• Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.
• Foster partnerships with local agencies to support clients while following data protection protocols.
• Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.
• Support clients in accessing education, training, employment, and volunteering opportunities.
• Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.
• Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

• Experience working with young people or those affected by homelessness.
• Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.
• Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.
• Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.
• Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.