Account Handler Account Handler

Commercial Account Handler page is loaded Commercial Account Handler Apply locations Birmingham time type Full time posted on Posted Yesterday job requisition id R0007603 From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us. We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years’, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025 Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to discounted personal health policies – Critical illness, private medical, dental plans A range of insurance products available commission free, including home, motor, travel and specialist vehicles Access to hundreds of high-street retailer discounts We’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. Diversity & Inclusion At Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. Permanent About Us In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. A minority external investor with a long-term outlook 3 friends (and a dog) A commitment to building a business with independence enshrined in its fabric Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. Howden Group is an independent, global insurance group headquartered outside North America, comprising: