Accounts Receivable Officer

The Credit Control & Account Receivable Officer will be responsible for the full life cycle of a client & the Account Receivable system to reflect all posting. The person will maintain regular contact with Local Authorities and NHS in relation to outstanding payments for customers as well as private clients to ensure payments are made in a timely manner. Main Responsibilities Invoice processing (onboarding/offboarding & reoccurring charges)
Update invoices as required
Remittance verified cash posting & allocate all posted cash same day
Monitor client documentation for client on boards & ensure timely follow up with operations team for missing docs
Ensure internal authorisation processes are followed & documented for refunds and credit note issuance
Processing payments on account
Ensuring bad debtors do not occur
Recovering historical bad debt in structured way
Ensure you understand your debtor book in detail and can provide detailed analysis of what it looks like to the management team
Chase LA and NHS agencies for outstanding funding information and payments, investigate discrepancies, perform reconciliations of the accounts and resolve misallocations.
Investigate large credit balances and provide guidance to the homes on relevant action.
Assist with month end tasks.
To ensure effective communication with LA/HA in relation to payment process/funding/contracts.
Action debt balances following company’s policy on debt collection, refer to a debt collection agency if necessary or initiate legal proceedings against the client. The ideal candidate will have excellent communication skills and will enjoy working with number on daily basis. The candidate will be confident in making their own calculations and the company’s system and be able to explain complex financial matters in simple language to people who may no be as fluent in numeracy. Requirements: Proven working experience as Credit Controller or Accounts Receivable Officer (with experience of debt chasing Local Authorities) Solid understanding of debt collection process and collection regulations
High degree of accuracy and attention to detail
Proficiency in English and MS Office, data entry skills, excellent customer service skills
Exposure to care sector and knowledge of Coldharbour system would be highly beneficial.