- Administrator

icon briefcase Job Type : Full Time

Number of Applicants

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Job Description - - Administrator

Grade UE04: £24,533 - £27,181 per annum, pro rata if part-time
USG/Student Counselling Service
Full-time: 35 hours per week
Open-ended: permanent The Counselling Service is looking for an experienced and enthusiastic individual to provide excellent administrative support to the Student Counselling Service. The Opportunity: You will have the opportunity to work as part of a small administrative team providing customer-focused support to a busy team of counsellors and psychotherapists to students. Daily tasks include allocating and managing clinical appointments; being first point of contact for all queries and responding to enquiries from students seeking counselling in a timely and sensitive manner. Tasks are rotated on a daily basis so post-holders need to have knowledge and ability to work in all team activities. The post is full-time (35 hours per week) and you would be expected to work 5 days per week, at least 3 days on campus. The University Counselling Service is accredited by the British Association for Counselling and Psychotherapy. Your skills and attributes for success: Strong IT skills and fully proficient in the use of the Microsoft office suite.
Experience working in a similar office environment.
Good interpersonal and communication skills with the ability to be positive, tactful and non-judgemental.
Be resourceful and able to use initiative.
Able to work to a high standard whilst under pressure.

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