Administration Support

• £25,000 to £30,000 full time equivalent salary depending on experience
• Circa 20 hours per week
• 6-month temporary contract with possibility of permanent contract
• Office based role
• Comprehensive on-going training

Introduction to NFU Mutual

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices. About the Agency

An exciting opportunity has now arisen within the Surrey Agency. As a local agency of NFU Mutual we deliver a first-class service, and sell their product range across our region, to customers old and new, who are at the core of everything we do. We are a business where honesty, integrity, and trust are at the heart of our values. We champion the personal approach to customer service that NFU Mutual are famous for.

About the role:

• General administrative support
• Appointment booking
• Completing meeting reports from notes provided
• Compile management information
• Filing
• Post handling
• Supporting with mailings and campaigns
• Stationary & supplies ordering
• Taking client payments and chasing outstanding payments About you:

• Good communication and interpersonal skills
• The ability to build rapport and trust with colleagues
• Confidence using computers (training provided
• A positive and proactive attitude

• Teamwork – working collaboratively and supporting colleagues
• Communication – verbal, written and active listening
• Decision Making – ethics, integrity, collecting relevant information, evaluating options
• Organisation Skills – use of technology including Microsoft office, time management
• Adaptability and Flexibility – prioritisation, resilience
• Attention to Detail

Our commitment to you:

• Comprehensive training and development opportunities
• A supportive and friendly work environment
• The chance to build a successful career in the insurance industry Benefits:

When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:

• Salary scale from £25,000 to £30,000 depending on experience
• Pension scheme, 9% contribution including your 5% contribution and 4% employer contribution
• Starting 23 days annual leave + 1 extra day for every full calendar years service (max 5 days) + bank holidays + 1 day for your birthday + buy/sell holiday trading scheme
• Health plan
• Unlimited access to Refer a Friend £750 bonus scheme.

Please apply in writing with CV and covering letter to:

Phillip Kirk, Business Manager, NFU Mutual Surrey –

Closing date for all applications: 17th May 2024.

Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

Whatever your role, as a key member of your agency team, you’ll enjoy the chance to develop your insurance industry knowledge and skills and build a rewarding career. For most roles you won’t necessarily need an insurance background. It’s more about your personal qualities – your ability to learn quickly, develop strong working relationships with a range of different people and give customers excellent service, with trusted advice and products.

Bring these qualities and you’ll be supported with a full range of training and development opportunities so you can build the career you want. These include the chance to gain an apprenticeship, as well as support to study for professional qualifications and full training in all aspects of the insurance industry.