Administrative Assistant

Job Overview:

Based in the office Monday - Friday in beautiful Knutsford location. We are seeking a highly organised and detail-oriented individual to join the team as a Senior Administrator/ Claims Handler for a market leading Claims Management Company.

Key Responsibilities:

• Assess claims submitted by consumers regarding unaffordable lending practices.

• Review documentation provided by claimants, including loan agreements, financial statements, and correspondence with lenders.

• Conduct thorough investigations into the circumstances surrounding each claim.

• Gather evidence from multiple sources to support claim assessment.

• Liaise with claimants, financial institutions, and regulatory bodies.

• Provide clear and concise communication to claimants regarding the status of their claims.

• Work collaboratively with internal teams to determine appropriate resolutions for validated claims.

• Ensure timely and fair resolution of claims while balancing the interests of both claimants and financial institutions.