Administrative Support for CREST & Commissioned Services

Job Summary / Main Purpose
The post holder will be required to provide an efficient and effective administrative support service to include referral processing, appointment booking and eProcurement as required. The post holder will be the first point of contact for members of the public making enquiries by telephone.

Main Duties / Responsibilities
For each of the following, the postholder will;

• Undertake a range of admin support duties including, making appointments, maintaining diaries, receiving, processing and distributing incoming mail.
• Co-ordinate and process a range of correspondence in accordance with agreed procedures within area of responsibility.
• Process all referrals received for multi-disciplinary team in a timely and effective manner on Trust corporate systems and local databases.
• Maintain adequate supplies of stock and stationery, and order stock/nonstock items using Trust's E-procurement system.
• Ordering of medical equipment and supplies for use by professional staff, using Trust IT systems.
• Ensure that all systems used both manual and computerised are maintained in an accurate and timely way and in accordance with local policy and procedure.
• Ensure that systems are in place to provide data returns, which support the provision of service reports
• Participate in the development of local policies and procedures, as
• appropriate.
• Ensure all that tasks/duties are completed in a timely manner in accordance

General Responsibilities:

Employees of the Trust are required to promote and support the mission and vision
of the service for which they are responsible and:

• At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.
• Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them.
• Comply with the Trust's Smoke Free Policy.
• Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations.
• Adhere to Equality and Good Relations duties throughout the course of their employment.
• Ensure the ongoing confidence of the public in-service provision.
• Maintain high standards of personal accountability.
• Comply with the HPSS Code of Conduct.

Criteria:

4 GCSE's at grade C or above to include
English Language or equivalent qualification
and one year's administrative experience.

OR

NVQ Level II in Administration and one year's
administrative experience.

OR

A minimum of two year's administrative
experience.

Shortlisting by
Application Form

BHSCT JD / Sept 2018 Page 6 of 6

Experience of using key information systems
e.g. Paris, Staffplan, Dates, PAS.

Please contact me on the below to disucss the full job speciciation details.