Administrator

Are you a highly organised, proactive individual who thrives in a fast-paced setting? Do you want to work in a dynamic environment? How about the opportunity to split your time between home and a beautifully renovated office? Would you like to join ActionCOACH NI and be part of the world's leading business coaching company? If this is you then brilliant, read on...... ActionCOACH NI is a franchise partner business coaching firm dedicated to helping motivated business owners and entrepreneurs in Northern Ireland achieve their goals. Operating for over three years in Belfast and Bangor, they are a dynamic team committed to driving growth and success for local businesses. Join them in making a huge positive impact on the success of local businesses and become part of the World's No. 1 business coaching company. As an Administrator, you'll be the backbone of the team, ensuring smooth daily operations and providing top-tier administrative support. This role offers an exciting blend of responsibilities, from managing office activities to directly supporting business coaches in delivering an exceptional client experience. Key Responsibilities: * Office Management: Oversee daily office operations, including organising files, managing supplies, and maintaining a tidy, efficient workspace.
* Administrative Support: Handle incoming/outgoing post, calls, emails, and manage appointments and calendars for team members.
* Client Relations: Prepare client files, confirm appointments, and ensure a seamless client experience during coaching sessions.
* Event Coordination: Organise and manage events, from booking venues to liaising with attendees and promoting events via social media.
* Finance Administration: Ensure clients are invoiced correctly and payments are received on time.
* System Management: Maintain and update our CRM system, driving automation and efficiency.
* Project Support: Assist with various projects, ensuring they are completed accurately and on time. What You Can Expect: As the successful candidate you will be highly rewarded for your contributions, with a remuneration package reflecting your experience and skills. You will also benefit from the flexibility and autonomy that comes with achieving excellence in this role. ActionCOACH NI support team members to upskill and grow with the business, ensuring you have all the tools needed to succeed. * Professional Development: Continuous education and training to enhance your skills in business administration, system design and implementation and more.
* Supportive Environment: Work closely with some of the world's best business coaches and a dynamic team.
* Flexible Working Hours: While your primary hours will be 9:00 am - 5:00 pm, occasional evening or weekend work may be required with advance notice.
* Attractive Benefits: Enjoy a generous holiday allowance, and the opportunity to attend prestigious awards ceremonies and social events. About You: * You're a detail-oriented, proactive individual with excellent organisational and communication skills.
* Your positive attitude, resilience, and enthusiasm for continuous learning make you a perfect fit for the team. Key Skills and Experience: * Strong administrative and organisational skills
* Excellent verbal and written communication abilities
* High proficiency with Microsoft Office Suite and CRM systems
* Ability to work independently and manage multiple tasks simultaneously
* A keen eye for detail and accuracy
* A proactive approach to problem-solving and process improvement
* Enthusiastic, with a passion for supporting team success
* High emotional intelligence Benefits: * Competitive salary
* Attractive bonus scheme
* Pension
* 25 days holiday + Bank Holidays
* Continuous professional development, and access to global support networks Training and Development: ActionCOACH NI believe in continuous improvement and will provide you with world-class training to develop your skills further. You will be supported to become the best you can be, with regular personal development reviews and training sessions. How to Apply: Are you ready to make a positive impact and grow with a leading company? Attach your CV and a cover letter explaining why you're the perfect and ActionCOACH NI will be in direct contact.