Business & Enterprise Administrator

Role: Business & Enterprise Administrator

Grade and Salary: Grade 5, £25,138 - £29,605 per annum

FTE and working pattern: 1 FTE, 35hrs per week, Monday - Friday

Holiday Entitlement: 28 days annual leaveplus 9 buildings closed days (and Christmas Eve when it falls on a weekday)

Purpose of Role

The post-holder will provide administrative support to the Business & Enterprise Directorate and will report to the Enterprise Co-ordinator.

Key Duties & Responsibilities

To provide support to the Business & Enterprise Directorate through the following:

• Provide proactive, effective, and efficient administrative support across the Directorate.
• Manage diaries, including support for the Chief Entrepreneurial Executive’s calendar, schedule of meetings and events attendance.
• Understand the key priorities and responsibilities of the Chief Entrepreneurial Executive to inform the provision of dedicated administrative support.
• Assist in the preparation of reports, presentations, and agenda.
• Set up internal and external partnering meetings and take minutes/record actions.
• Support organising internal and external seminars, training events and conferences.
• Book and monitor use of facilities in support of meetings and partnering events.
• Support the Enterprise Coordinator in liaising with organisational members of GRID.
• Undertake ordering and payment, including for travel,office supplies and catering,and monitor spend, including through use of the ERP financial system.
• Process documents and maintain databases and filing systems.
• Handle a demanding and varied workload, prioritizing conflicting tasks.
• Screen and judge when to respond to queries on behalf of line manager, including in response to communications received within the GRID in-box.
• Open, prioritize and assign electronic and hard-copy mail.
• Demonstrate excellent communication, negotiation and influencing skills.
• Adapt to fast-changing requirements arising from the Directorate’s operational environment.
• Find solutions to problems, often acting on own initiative.
• Provide a ‘front of house’ servicefor the Directorate and ensure a high standard in the presentation of its environment.
• Keep working area clean and tidy in line with H&S requirements.
• Create a positive image of the University by being responsive, prompt, and courteous when responding to requests or enquiries from customers.

Other duties may be required of the post-holder which are not outlined above but which are appropriate to the position and grade.

Essential & Desirable Criteria

• Experience of working within a similar environment as outlined above.
• Competent in the use of relevant IT packages.
• Well-developed interpersonal skills.
• Demonstrable professional and proactive approach.
• Demonstrable ability to work quickly, flexibly, and accurately in a dynamic, changing environment.
• Experience of team working and effectiveness as a good team player.
• Demonstrable provision of excellent customer service.
• Experience of liaison and of developing strong networks at all levels (internal and external).

Knowledge, Skills & Experience

• Ability and willingness to learn new digital skills and capabilities appropriate to your role and how it evolves.
• Understand and adhere to information security practices particularly as it relates to personal or sensitive information.
• Maintain awareness of my own digital wellbeing by being mindful of the length of time spent at a screen and the impact on mental and physical health in using digital technologies.

How to Apply

Applications can be submitted up to midnight(UK time)on Friday 14 th June 2024

Pleasesubmit your CV via the Heriot-Watt on-line recruitment portal.

We welcome and will consider flexible working patterns e.g., part-time working and job share options.

Heriot-WattUniversity is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised, and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all.

The Business and Enterprise Directorate’s vision is to shape a better future through collaborative industry partnerships and start-up facilitation, fostering a culture that promotes and celebrates innovation and entrepreneurship whilst growing a globally connected ecosystem that delivers significant value to our students, staff, partners and communities. By achieving this vision, we can unlock new opportunities for revenue generation and economic impact.

We aim to drive new opportunities and outcomes aligned to the University’s Strategy 2025 by providing the highest quality business development and commercialisation support that enables Heriot-Watt to build on its research strengths and unlock new opportunities, funding, and investment irrespective of geographical location.

At Heriot-Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team.

Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot- Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community.

Job Info

• Job Identification 3769
• Job Category Administration
• Posting Date 05/23/2024, 01:06 PM
• Apply Before 06/14/2024, 10:59 PM
• Degree Level A level, Scottish Higher or equivalent