Commercial Administrator

We are working with an established client based in Lamport, Northants, they have a requirement for a permanent Office Administrator to undertake responsibility for a variety of Administration duties supporting the Team Manager in an existing team of 7. This is a varied, busy role and requires candidates with previous experience in a similar role. Due to the rural location of this role it is essential you have your own transport.




The Role




· Always ensure the fair treatment of customers · Ensure compliance with Data Protection legislation




· Ensure personal compliance with the applicable Conduct rules




· Fully comply with all company processes and procedures




· In carrying out the main accountabilities of the role ensure that all regulatory and statutory standards are met · Liaise with and support the Team Managers and Senior Managers. · Other ad-hoc duties as required by your Line Manager




· Ensure Complaints are managed in accordance with the process and requirements, where applicable




· Load client instructions onto in-house CRM system




· Manage day to day client queries




· To check, quality control, amend, reject reports to Clients · Ensure all reports satisfy the terms of SLAs




The Candidate · IT Literate




- Attention to detail is essential · Professional manner




· Very strong verbal and written communication skills as there will be phone work involved · Experience working with confidential information · Able to manage and prioritise your own workload




This is a permanent office based role, the working hours will be 8.30am to 5pm Monday to Friday, our client offers a competitive salary and benefits package, which includes free on-site parking and fabulous views from the office of the Northamptonshire countryside