Director of Operations

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Job Description - Director of Operations

The Director of Operations reports to the CEO, and attends all Board meetings.

Overall Purpose

The Director of Operations is responsible for governance and operations for Edinburgh City Mission. With specificoversight of finance, fundraising, IT, HR, communications, building management and governance; including DataProtection; Safeguarding and Health & Safety. As such, they lead & line manage the Operations team andwill regularly report to the Board on all aspects of their role.

Hours of Employment

35 hours a week, worked flexibly with at least 4 days a week in the office. Hours will vary due to occasional staffmeetings, training, events, etc.

Occupational requirement

Edinburgh City Mission is committed to sharing the Christian gospel with the people of Edinburgh. It is essentialthat every member of the team personally own, communicate and implement the aims and objectives of the Mission,sharing the Mission’s core beliefs and values to the public. Therefore there is a requirement for thepost-holder to be an evangelical Christian.

Way of working: you are expected to:

  • Actively participate in the life of the Edinburgh City Mission team.
  • Act in a professional manner at alltimes.
  • Work in accordance with the Aims and Values of Edinburgh City Mission.

Operations, IT and Communications:

  • Line manage the Operations team (currently 4 FTE)
  • Responsible for assessing Edinburgh City Mission’s ITand other technology needs and sourcing these as required.
  • Provide ongoing management of technologyneeds.
  • Provide strategic direction of communications channels (content to be shaped by CEO)

Health & safety and building management:

  • Manage the office facilities at Washington Lane
  • Responsible for negotiating and managing businesscontracts, services and leases of equipment.
  • As Health and Safety Officer, develop, maintain and reporton health and safety policies and procedures for both the office and the outreach teams.
  • Manage andreport any health and safety incidents appropriately.
  • Oversee investment property
  • Oversee the day to day finance operation of the charity.
  • In liaison with the Finance Trustee, draft andmanage the budget and accounts for auditing.
  • Oversee the payment of bills, invoices, expense claims,payroll processing etc.
  • Oversee the reconciliation of the accounts and tracking of income &expenditure of funds (using Xero)
  • Oversee the implementation of the fundraising strategy & managethe fundraising team
  • Oversee organisation wide event management

Governance:

  • As safeguarding officer, you are responsible for developing, implementing and reviewing the organisation’ssafeguarding policies and procedures to ensure they reflect the most recent laws andregulations.
  • Respond to safeguarding issues, providing advice and support to staff and liaising whereappropriate with the Local Authority and other relevant agencies.
  • Named contact for the VSDS DisclosureScotland scheme, overseeing the PVG scheme for all relevant staff and volunteers involved in regulatedwork.
  • As data protection officer you will ensure all personal data within Edinburgh City Mission isgathered, stored and processed in line with current legislation.
  • Manage and report on key risks withinthe organisation.
  • Keep up to date with charitable governance requirements, informing the Board of anychanges before they are implemented.

HR

  • Oversee the HR function
  • Ensure strategic alignment between overall vision, finance and peopleplans

Changes to the above may be made by the Board, with prior notice, in discussion with the post-holder.

PERSON SPECIFICATION

The successful post holder will have evidence of these characteristics:

  • Knowledge of Scottish charitable governance
  • Experience of working in the charitable sector
  • Able to develop and implement strategic plans but also respond to rapidly changingsituations
  • Able to work collaboratively, understanding the complex needs of a range ofstakeholders
  • Experience of reporting to a Board of Trustees
  • Evangelical Christian and activelyinvolved in a church
  • Enthusiastic about the aims of Edinburgh City Mission

Preferred:

  • Professional level qualification in one of Finance, IT, HR or other operational area

Any queries to the same address, or contact Joy on .

In your covering letter, please include answers to the following questions:

  • What would you bring to this role?
  • What church do you go to and what is your involvement there?

At Edinburgh Dog & Cat Home, love has no limits. We take a big picture view of what is best for dogs and cats;and a tireless, long-term approach to their care. In addition, we strive to create a safe and nurturingenvironment not only to the animals, but also our people. Our mission is to protect loving homes, find lovinghomes and run a loving Home.

We are delighted to be recruiting for the newly created role of Operations Team Leader in the Homes Kennel, andCattery Team.

As an Operations Team Leader, you will play a pivotal role in ensuring the smooth functioning of our operations whileupholding our commitment to animal welfare. You will work closely with the Animal Welfare Operations Manager,Shelter Veterinary Partner, and Director of Operations to maintain and enhance the standards of care for ouranimals.

You will guide and support our kennel and cattery assistants, ensuring they maintain the highest standards of carefor our animals. You will oversee their day-to-day activities, providing leadership to uphold our animal welfarestandards. Additionally, you will be responsible for managing the team's entire HR lifecycle, fromrecruitment to performance management, fostering a culture of well-being and professional growth among ourstaff. Collaboration with various departments will be key, as you work to streamline communication and promoteinter-departmental cooperation, ensuring the seamless flow of information throughout the Home. Additionally, youwill take the lead in developing and implementing training programmes aimed at enhancing the skills andknowledge of the team, driving continuous improvement in our operational practices.

You will have experience of motivating and developing high-performance teams. You'll excel in managing changewhile aligning with the Homes goals and maintaining current best practices. With exceptional administrativeskills and attention to detail, you'll guide your team through challenging situations with empathy andresilience. Your adept communication, IT proficiency, and understanding of the employee lifecycle will beinstrumental in creating a positive and supportive work environment.

If you are passionate about animal welfare, possess the leadership skills to drive operational excellence, thrive inproblem-solving, and are eager to contribute to a collaborative workplace, join us and make a differencetoday!

  • Merchiston Campus in Edinburgh, with regular travel to Craiglockhart and Sighthill Campuses within the city. (On site)
  • Closing22nd April 2024

Edinburgh Napier Students’ Association (‘ENSA’ to our friends) exists to enable students to make the most of theiruniversity experience. We do this by representing, supporting, and developing Edinburgh Napier students to besuccessful in their studies; to try out new things; to engage in, and contribute to university life; to behealthy and happy; to bring about positive change; and most importantly have fun to make it an unforgettableexperience.

As our CEO is moving on to pastures new, we are now looking to recruit a new Chief Executive Officer who will lead amotivated and dynamic professional staff of 14 and develop and support our three sabbaticals who, each year, areelected by the student community at Edinburgh Napier. The post-holder will have the opportunity to lead on thedevelopment and delivery of a new strategic plan as our Strategy 2021 – 2024 comes to an end.

About the Role:

Under the direction of the Board of Directors, the Chief Executive Officer is accountable for the leadership,management, and sustainability of the Students’ Association, alongside providing support to the Elected Officersenabling them to fulfil their duties to the best of their potential.

In this role, you will be required to coach, develop, and provide leadership to the Students’ Association’s staff andto take responsibility for ENSA’s management and administration within the accountability frameworks establishedby the Board of Directors.

The role holder will not only be forward-looking, with a continuous focus on improvement but also have a deepunderstanding and appreciation for student issues and student experience.

We truly believe in the power of diversity and understand that different viewpoints are important to achieving goals,that's why we welcome applications from people of all backgrounds and experiences.

For a comprehensive list of duties and full job description, please see the Recruitment Pack PDF.

What we will need from you:

• Experienced working at a board-level, either reporting to, or serving on a Board

• Excellent leadership, coaching and influencing skills to drive change forward.

• An excellent understanding of governance, compliance and university structures

• Writing high-quality reports and policy pieces

• Managing budgets and setting and overseeing internal controls

• Developing strategies and implementing strategic change Forging productive partnerships with stakeholders

We are looking for a manager to lead our established Community Support and Development team in Aberdeen andInverness. The post will oversee a team of four staff members (1.6 FTE).

Our targeted homelessness prevention projects are tailored to local needs and work in partnership with churches. Weengage with individuals in communities to revitalise areas where the potential for homelessness is a realconcern.

The role will involve overseeing a variety of work including the work of an existing Community Development Worker whooversees a drop-in on King Street in Aberdeen, Recovery & Resettlement Workers in Aberdeen and Inverness anda Women and Families Worker based in Torry.

Candidates will require significant experience and passion for working with people from a range of backgroundsincluding vulnerable individuals and a personal drive to see positive change in lives of people on the marginsof society.

The role is open to opportunities for flexible working in conversation with the Director of HomelessnessPrevention.

At Bethany we are committed to helping our employees flourish personally and professionally. Bethany provides 30 daysof annual leave initially to all contracted staff, rising to a maximum of 40 days depending on length ofservice. We also provide enhanced payments for maternity, paternity, and adoption. Bethany also provides acompany pension scheme and a death in service benefit scheme.

As Bethany is a Christian organisation, this post carries an Occupational Requirement in line with the Equality Act2010. Please note that one reference must be from your church minister or leader to endorse your live and activeChristian faith and commitment.

The Community Link Worker programme, funded by EVOC & Edinburgh Health & Social Care Partnership, isdelivered in partnership with GP Practices and the 3rd sector to support people to live well throughstrengthening connections between community resources and primary care.

The Community Link Worker will be employed by Caring in Craigmillar and will work as part of two practice teams(Restalrig Park and Baronscourt) in North East Edinburgh, to provide 1:1 person-centred and practical supportsto people in contact with the GP practice team.

Taking a person-centred approach, you will work with individuals to enable them to identify personal outcomes andpriorities for their health and well-being and link them to local, city and national activities and supportservices.

The postholder must have experience of working with people who are facing complex social and emotional circumstances,a strong understanding of the challenges affecting people living in areas of disadvantage in relation to livingwell, extensive effective interpersonal skills in working with people on a 1:1 basis as well as experience innetworking and relationship building with other professionals and organisations.

PVG: This post requires membership of the Protecting Vulnerable Groups (PVG) Scheme. Application will be processedfor the successful candidate.

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