- Holiday purchase scheme (on completion of probation period)
- Employee benefits Scheme: including counselling service and 24/7 GP service
- Company events and functions
- Free food days
- Free parking
- Close to shops and amenities
Purpose
- To act as a technical vehicle construction and repair expert
- To provide assistance and support and develop the skills, knowledge and experience of the Vizion office team so they become more efficient and effective
- To carry out image-based desk top inspections and provide authority to independent and vehicle manufacturer repairers to agreed tolerance levels
- To review cases of complaint involving technical vehicle construction and repair issues and provide guidance and recommendation on best course of action
- To carry out regular sample audit of the repair network based on Vizion's Repairer Audit Policy in relation to correct claim circumstances, method and cost of repair
Role Profile
- Improve knowledge of colleagues
- Share knowledge and best practice
- Desk based image assessment inspections
- Technical complaint management
- Resolution of escalated technical cases
- Repair network audit and recommendation
- Continual improvement of all measures
- Resolution of escalated technical cases
- Develop solid and productive working relations
- Competent knowledge of Vizion working practice
- Work co-operatively and collaboratively
- Implement new initiatives
- Eliminate waste, mistakes and errors
- Build quality into systems of working
- Minimise total cost by limiting variation
- Promote quality and pride in workmanship
- Ensure all records are maintained
- Implement and promote Vizion values
- Application of regulations, esp. DPA
Person Specification
- ATA / VDA accredited or working towards
- A member (or working towards) Institute of Automotive Engineer Assessors
- Ability to Accurately Audit
- Up to date Industry and Market Awareness
- Proficient in Microsoft Products (Word, Excel, PowerPoint)
- Articulate clear speech
- Good organisation and time management
- Ability to present data with meaning
- Ability to present to large groups
- Experienced, aware and compassionate
- Autoflow Products
Other
- 38.5 hours a week, Monday to Friday
To apply please send your CV to . Closing date for applications is Tuesday 14th May 2024.
Industry Recognised, Award Winning - a true team contribution
Vizion continues to be awarded as an industry leader and innovator by both bodyshop magazine and ABP, two of the industry's media giants and voted by repairers and industry gurus. We strive to maintain this achievement through employee engagement and collaboration.
Want to join a growing team? We look forward to meeting you!
Diversity and inclusion are the cornerstone of our culture and a fundamental part of our overall growth strategy.
We create healthy work environments for our employees, regardless of their gender, sexual orientation, disability, age, or ethnicity.
Employee benefits and rewards
Vizion offers a competitive benefits package which includes 24/7 GP access, reimbursement of health costs and shopping rewards.
Vizion also offers Employee Recognition rewards, weekly dress down days, monthly free lunches and health initiatives such as free fruit days.
Great leadership to help you thrive
Vizion is recognised as an industry leader across the automotive sector for innovation, solutions and our reputation within and across the industries in which we operate. Our leadership is often acknowledged by leading publications and professional organisations.