Fraud Administrator

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Job Description - Fraud Administrator

Administrator


Harlow

£22,308

Who we are:
Marston Holdings is the UK's largest judicial services company working for over 500 local authorities, central government and businesses. Our 4,000+ frontline agents and self-employed enforcement agents deploy from 170 offices and help collect £850m a year on behalf of UK taxpayers and business.


We are on the lookout for a talented Fraud Administrator to join our vibrant team in Harlow! Reporting into the Field Audit Manager, you will get involved with responding to Data Subject Access Requests, coordinating and gathering data accordingly and ensuring compliance across our internal processes. In addition to this, you will be responsible for monitoring Body Worn Video footage and responding to police queries where required.


What you will be doing:

* Ensuring Enforcement Agents comply with company policies and procedures
* Liaising with relevant members of staff as appropriate
* Liaising and responding to Police queries received
* Assisting with requests for copies of video footage by the Police under a data protection request.
* Monitoring of internal footage requests
* Receiving and prioritising DSARs within the business.
* Timely and accurate collation of information in line with General Data Protection Regulations and Information Commissioners Office guidance.
* Viewing, downloading and editing footage in accordance with company policy

* Redaction of Body Worn Video footage and call recordings.

What we are looking for:
* Excellent planning and organisation skills.
* The ability to work confidentially and sensitively
* Good level of general and technical education relating to ICO and Data Protection Act.
* Attention to detail and accuracy
* Ability to excel under pressure and when working to frequent tight deadlines
* Excellent communication skills
* Experience of presenting and reporting facts (written and verbal)

What's in it for you?
* Enhanced Maternity and Paternity Package NB subject to eligibility criteria
* 26 days annual leave plus bank holidays
* Enhanced Health Cash Plan
* Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing

If this sounds like the job for you, please apply…. New starters will be subject to clearance through the Disclosure and Barring Service and a County Court Judgment check. In addition, the post holder is expected to keep the Company updated if their personal circumstances change. Marston Holdings are proud members of the 5% Club demonstrating their commitment to Earn and Learn opportunities within the workplace, and Platinum Accredited Investors in People. We are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an inclusive environment for all employees.
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