Operations Coordinator

Job summary
Operations Co ordinator position at Airpac Rentals Handle customer hire enquiries and manage equipment processes Excellent customer service and communication skills required
Job seniority: entry level
Responsibilities
• Respond to customer hire enquiries • Manage equipment availability reports, returns, and damage/loss recovery • Understand and meet customer requirements • Provide support and assistance with order process • Liaise with clients worldwide and provide updates • Administer certification process and packs for hire orders • Ensure attention to detail and accuracy in hire transactions • Collaborate with other departments to meet service delivery levels
Requirements
• Knowledge of oil and gas industry (desirable) • Knowledge of hire equipment products • Customer service experience • Excellent organizational and time management skills • Experience with systems support • Good IT skills with MS Packages (Word, Excel, Outlook) • Excellent written and verbal communication skills • Team player
Benefits
• Annual salary range: £25,000 - £29,000 • 25 days annual leave plus bank holidays • Company Pension • 40-hour working week, Monday to Friday • Life Assurance cover • Save As You Earn Scheme • Cycle to work scheme • Free onsite parking • Free Tool Hire • Training & Development Opportunities • Regular Discounts (eg. Samsung, Nike, Airbnb, Virgin Wines)