Operations Planner - Wolverhampton - Urgent Hire

We are on the lookout for a competitive Operations Planner - Wolverhampton to join our amazing team at Bromford in Wolverhampton, West Midlands.
Growing your career as a Full Time Operations Planner - Wolverhampton is an amazing opportunity to develop exceptional skills.
If you are strong in leadership, cooperation and have the right experience for the job, then apply for the position of Operations Planner - Wolverhampton at Bromford today!

If you are passionate about delivering excellent customer service, you enjoy working as part of a team and strive to find the best way of doing things - you belong at Bromford.

As part of our service delivery team, you’ll be there for our customers whenever they need you. You’ll be allocating work and tasks to your team of repairs engineers and monitoring their diaries, ensuring that all our properties and our customers receive the highest levels of service. In your role, you’ll build strong relationships, make new friends and have a genuinely positive impact on the lives of thousands of people.

In this pivotal role, you’ll be scheduling works using various systems, both proactively and reactively, and ensuring all emergency repairs are completed and actioned accordingly. All work should be complete within agreed timescales, so you’ll need to find the most efficient and commercial way of doing this, identifying, and highlighting any issues to the lead planner as they arise. You should action emails and tasks promptly, building and maintaining good working relationships with the lead planner, operational team and other teams, including the customer service teams.

To be a successful operations planner, we want you to:

• Be experienced in job/repairs planning, ideally having worked in a housing/repairs/utilities role before
• Use initiative; be experienced working under pressure and be able to adapt to change
• Have experience in using CRM systems (D365 would be ideal, although not essential)
• Experience of using scheduling tools (DRS would be ideal, although not essential)
• Have an understanding of resource migration and forecasting methodology
• Have a creative mind and a will to get the job done
• Bring a good understanding of health and safety
• Have good general knowledge of repairs and maintenance
• Be experienced in using Microsoft software and systems
• Pride yourself on delivering excellent customer service
• Be a great ambassador for Bromford.

This role is based in our Wolverhampton office (WV10). Due to the nature of the role, a DBS check will be completed for the successful applicant.

Closing date for applications is Friday 7 April 2023. Interviews will take place at Venture Court, Wolverhampton.

If this sounds like you, you’ll feel right at home here. At Bromford we give both customers and colleagues the opportunity to realise their potential. In our team you’ll do incredible work and be rewarded for doing so. Not just in the smiling faces of the thriving communities that you help build, but in the trust, support, training, success and friendship you’ll find in our team.

If you can be bold, be honest, be you and be brilliant… you belong at Bromford. Apply now.

In addition to a competitive salary, we will offer you a fantastic benefits package. This includes; 27 days holiday (plus statutory bank holidays); a choice of defined benefit and defined contribution pension schemes; trust-based flexible working, and a £500 personal allowance to spend on your choice of things like private medical cover, dental treatment and gym membership. Visit our website to see the full list.

Bromford Housing Group is committed to recruiting with care and safeguarding employees and customers, as a result we will carry out pre-employment checks. The nature of these checks will vary according to the role applied for, and may include details of current/previous employment, unspent criminal convictions, education and proof of relevant qualifications. We will also be asking for references for everyone who is offered employment with us which must cover the last two years. In addition to this, all employees will be asked for evidence of their right to live and work in the UK - further information is available on the UK Government website.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Benefits of working as a Operations Planner - Wolverhampton in Wolverhampton, West Midlands:

● Learning opportunities
● Advancement opportunities
● Competitive salary