Receptionist / Administrator

Believe in People?

The best people have one thing in common.

They care.

 

Change Grow Live are a charity dedicated to the belief that we can make a difference to lives of the people using our service, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

 

Our Swindon service are looking to recruit a  Administrator / Receptionist

Join Change Grow Live in our mission to make a meaningful impact in the lives of those using our services. We're dedicated to providing support and respect in a safe environment, where each individual is valued and empowered to reach their full potential. If you're ready to be part of a team that embodies our core values are ‘Be open, be compassionate and be bold’ then we have an exciting position for you.

 

Our Swindon service is more than just a workplace; it's a vibrant and collaborative community where every team member, from our inspiring service manager to our compassionate nurses and supportive peer mentors, play a crucial role in driving positive change. Together, we create an inclusive environment where everyone can thrive and make a meaningful impact in the lives of others.

 

Location: Swindon
Hours: 22.5 hours per week
Salary: £23,497.50- £24,466.99 ( pro rata), dependent on experience.

We are looking for a warm and friendly person to join our busy service in Swindon. As the first point of contact, you will greet all visitors promptly and courteously, providing a welcoming atmosphere.

About the Role

• Front of House Support: Help individuals entering treatment.
• Visitor Management: Greet and manage external visitors and professionals, ensuring proper sign-in and sign-out procedures.
• Confidential Environment: Maintain a confidential reception area.
• Service Information: Discuss support services offered.
• Appointment Coordination: Greet individuals who are attending appointments, notify staff of arrivals, and signpost to other services.

About You

• Office Skills: Knowledge of general office procedures and minute-taking experience.
• IT Proficiency: Skilled in word processing, Excel spreadsheets, and data entry.
• Interpersonal Skills: Effective interpersonal skills and a willingness to work flexibly as part of a team.
• Confidentiality: Ability to maintain confidentiality and respond appropriately to requests for assistance.
• Communication: Confident and effective verbal and written communication skills.
• Professional Attitude: Empathetic and non-judgmental attitude toward those accessing our service.
• Team Player: Ability to work flexibly as a team member.

What We Offer

• Annual Leave: 25 days holiday (+ bank holidays), increasing annually for first five years.
• Wellness Support: Paid 'Wellness' hour each week, a 'Wellness' hub, and Employee Assistance Program.
• Pension Scheme: Contributory pension scheme.
• Benefits: Discounts for shopping, cinema, holidays, etc.
• Supportive Team: A friendly and supportive working environment.
• Career Development: Training, development, and progression opportunities.
• Referral Scheme: Refer a friend and benefit from our scheme.

 

Join us at Change Grow Live, where together, we'll create a supportive and inclusive environment where everyone can thrive and make a difference.

 

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

 

CGL points 17 to 19 (£23,497.50 - £24,466.99)
N/A - Outside London Weighting Area 2/6/2024
Louise Crook | This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.