Administrator

About the company

At Ocean, we’re on a mission to become the UK’s leading credit platform for people not served by the mainstream, helping them improve their financial wellbeing over their lifetime. This has been our mission for over 30 years, and it’s still the thing that drives us to do better and more for our customers.

If our mission sounds interesting, please keep reading.

About the job

As our Administrator, you’ll bring your dedication and passion to work with you, day in, day out. You’ll be an expert at what you do and know exactly how to use your skills.

You’ll be the kind of person that loves to push the boundaries of what’s possible and thrives in a fast-paced environment like ours.

This a hybrid role working from home most of the time. Due to the occasions when you will be required to work from our office, you will need to reside a commutable distance from Think Park at M17 1FQ.

The Administration Team work on a shift basis for a 37.5 hour week to cover the hours of Monday-Thursday from 08:30 to 20:30 and on Friday from 08:30 to 17:30. 

What you’ll be doing for us

A day in the life of this role could look like…

• Obtaining “decision in principle” outcomes using lender online systems for mortgage and secured loan applications
• Responsible for compiling mortgage and secured loan packs before issuing to customers
• Sending application packs to customers via our Ocean Finance App, email or post
• Maintaining customer contact via Ocean Finance App or calls until customers return application pack
• Running and validating customer credit reports
• Updating spreadsheets with new business received
• Comply with Terms and Conditions of Employment and all other Company policies

Skills-wise, you’ll definitely:

• Attention to detail
• Computer literate
• Ability to work as part of a team as well as under own initiative
• Ability to work effectively to deadlines
• Ability to absorb and retain information
• Organisational abilities and ability to multi task

What we’ll do for you

• Pay you competitively and review your salary every year
• Welcome you into our awesome team (dare we say the best? We do, yes!)
• Bring the kind of vibe where we want you to share your ideas, even if it’s not “your area”.
• Provide you with all the kit you need to work from home. 
• Help you plan for life after work with our pension scheme.
• Take care of your health with eye test vouchers, and our employee assistance programme.
• Give you 25 days holiday (to start with), as well as local public holidays and a day off on your birthday.
• Support you with training, mentoring and anything else you need to further your development and hit your career goals.
• Help you help others with optional “community” days for volunteering
• Flexible benefits through the Ocean Health Plan and/or Perkbox.
• Reward length of service with additional benefits.