Sales Operations Analyst

• Hybrid working (3 days a week in the office and 2 from home)
• Choice of office location - Edinburgh Park or Maidenhead office
• Join a company focussed on wellbeing and career development

About Pulsant:

Pulsant is the UK’s leading edge infrastructure provider. Regional businesses and service providers use Pulsant’s edge infrastructure platform (known as PlatformEdge) to build, connect and deploy the applications they need to innovate and grow. The platform is underpinned by Pulsant’s network of 12 strategically located edge data centres, interconnected through a low latency network fabric delivering access to cloud, connectivity, and compute services across the UK. Over 330 people - across our data centres and 3 core corporate office locations in Edinburgh, Gateshead and Maidenhead - help over 1500 clients to achieve their digital ambitions.

Job Purpose:

The Sales Operations Analyst is a critical role in the commercial team. Reporting to the Director of Sales Operations and as part of a commercial team of 7, this person will work closely with other members of the Sales Operations, Finance and Commercial teams, with daily exposure to C level stakeholders. In this role you would provide key and insightful internal management reporting and market analysis to support sales activity and drive improved sales productivity.

Key Responsibilities:

• Support the Sales team with data analysis and present data in a way that can be consumed rapidly by salespeople and decision makers.
• Hold responsibility for data integrity, freshness and cleanliness of CRM, working with the Commercial team to achieve this.
• Perform data analysis, create “performetrics” and KPIs that drive successful behaviours across the Commercial team.
• Attend, present and capture updates on forecasting with Sales Leaders.
• Prepare accurate weekly and monthly sales packs to be used at Board level to review commercial performance and develop strategy.
• Support the generation of client briefs, presentations, and sales literature.
• Lead in the collation and aid in the presentation of monthly commission calculations and quarterly information packs.
• Utilise data from a variety of sources (databases, spreadsheets, CRM) creating relevant and insightful reports into past and potential sales activities, to support divisional planning and decision making.
• Drive change within the Commercial organisation to support overall strategies. Develop methods to track performance and demonstrate success or failure.
• Understand core marketing operations concepts (lead/opportunity conversion, pipeline development) and create reporting and analytics in these areas for enhanced business insight.
• Recognise and understand financial concepts in the context of sales processes.
• Develop a strong understanding of the business and markets in which we participate.
• Collaborate with, and support, the wider Sales Operations team on projects that require changes and alterations to CRM and reports.
• Ad hoc data pack production and analysis for other projects and activities from time to time, as required by the organisation

Our Ideal Candidate:

• Experience working in a fast-paced environment with large volumes of data and multiple systems.
• Substantial experience in quantitative, analytics, problem solving and decision impacting roles
• Strong experience in using CRM systems and BI tools to create detailed reporting and dashboards from scratch.
• Proven track record in synthesising Big Data into strategic and actional insights.
• Experienced and confident in presenting complex numbers and reports to Senior Leaders.
• Proficient in Microsoft Office applications, with advanced skills in Power BI (or similar), Excel and PowerPoint.

Why work for Pulsant?

At Pulsant, you can expect variety and a challenging, fun working environment - where culture and well-being are as important as career development and training. The company offers fantastic career progression opportunities and there is a friendly environment with a team that feels like a family. As such almost half of employees have been with Pulsant for 5+ years.

We offer a hybrid working model where you can work two days a week from home. And whilst in the office collaborating with your colleagues, you’ll benefit from a fresh, open space to work and collaborate in, modern kitchen facilities and break-out areas to relax during breaks.

In addition to the great training and the opportunity to develop your personal, technical and leadership skills - our company perks include:

• Pension
• Private Healthcare and Health cash
• Cycle to work scheme
• Free breakfast & snacks
• Access to unlimited learning content through Udemy
• Team socials
• Wellbeing day off
• Your birthday off

To hear more about working at Pulsant check out:

• An initial phone screen focused on your experience, career goals and your questions about Pulsant
• Interview with the hiring manager over Teams
• Face to face (competency style) interview with the hiring manager + 1 other

Pulsant is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. If you require reasonable accommodation to participate in the job application or interview process, please reach out to us by email: