Technical Administrator

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We are looking for a Technical Administrator to join our Customer Connections (CC) team based in our head office in Warwick working on a hybrid basis.

Working within the Performance Execution Team in Customer Connections, you will be supporting all the administrative tasks that need to be completed throughout the project lifecycle including, managing project documentation, and keeping them updated, support the creation of regional reporting documents and maintaining spreadsheets and databases with the most up to date information.

The Performance Execution team is at the forefront of influencing the clean energy transition, join us and find your superpower!

What you'll do

• Support the Governance Lead in the administration of the sanction and change control processes, including the tracking of documents and update of outputs
• Manage and track progress of projects for closure against the monthly plan
• Establish and manage trackers to provide governance and closure forecasts, and liaise with regions to provide regular updates
• Perform technical secretary role for allocated forums/meetings, including action monitoring and follow up to achieve satisfactory completion
• Co-ordinate the production of regional reporting packs
• Maintain the management of databases and spreadsheets, including collation, filing, data privacy and admin support
• Help in managing relevant Share Point sites, so information is both easily accessible, relevant and managed in line with our Data BMS standard
• Maintain and update as necessary the team’s procedural documents
• Produce management reports as and when required
• Provide co-ordination and administrative support where required to the Performance Execution and Performance Delivery teams

What you'll need

• Ability to use desktop software packages to coordinate and present management information in numerical, graphical and written format and able to use packages to generate reports and interrogate data (e.g. Pivot tables)
• Experience in document management, including administration of online Collaborative Project Management systems (eg, Livelink, SharePoint, etc.)
• Strong organisational skills ideally gained within a customer facing role
• Good interpersonal and communication skills
• Knowledge of UK electricity transmission business preferable

What you'll get

Competitive annual salary of £33,132, annual performance bonus, hybrid working model, generous pension scheme – we will double-match your contribution to a maximum company contribution of 12% - plus:

• 26 days annual leave with 8 statutory, plus the option to buy additional or sell holiday days
• Financial support to help cover the cost of professional membership subscriptions, course fees, books, exam fees and time off for study leave – so long as it’s relevant to your role
• Access to several flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few
• Family care benefits including a back-up care service for when your usual care arrangements fall through (six paid days each year as standard with the option to purchase further days)
• Access to a numerous apps which support health, fitness and wellbeing

More information

National Grid Electricity Transmission (NGET) own the electricity transmission network in England and Wales .

Every time you plug in your phone or flick a light switch, we’ve played a part. Not only are we responsible for delivering energy to millions of homes and businesses, we are also driving the move to cleaner energy, and the Government’s target of net zero emissions by 2050.

National Grid Electricity Transmission (NGET) is at the heart of energy in the UK. The electricity we provide gets the nation to work, powers schools and brings energy to life. Our energy network connects the nation, so it’s essential that it’s continually evolving, advancing, and improving.

In NGET we are passionate about both operating our network safely and providing highly reliable quality of supply for our customers. At the heart of achieving these outcomes is the effective control and operation of our network.

To find out more about us, please follow the link below:

The closing date for applications is 21/06/24