Administration Officer & Customer Service

Have you ever wanted to work for the civil service? Do you enjoy administration and customer service responsibilities? The Ministry of Justice - Administration Officer Hours: Monday - Friday (37 hours per week) This is an ongoing temporary position with the possibility of a further extension at the discretion of the business requirements. These roles are hybrid working, requiring 2 days minimum in the office. Training will be full time in the office We are currently recruiting for a full time Administration Officers to join the Team at the Direct Lodgement Centre with our client, The Ministry of Justice based in Bradford. The role will include working as part of a flexible team in a back-office environment and will be responsible utilising decision making criteria to case manage appeals from appeal creation through to the appeal being heard. Working in the Jury Summoning Bureau in a back-office environment Data input information provided by jurors using bespoke IT database Answering queries from jurors about their jury service via email, telephone and web chat Opening post and sorting received mail in to order Be able to pick up the job quickly (although all training will be provided) Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website.