Assistant Customer Service Supervisor - Urgent Hire

We are searching for a brilliant Assistant Customer Service Supervisor to join our dynamic team at Hertfordshire County Council in Welwyn Garden City, Hertfordshire.
Growing your career as a Full Time Assistant Customer Service Supervisor is an incredible opportunity to develop productive skills.
If you are strong in teamwork, problem-solving and have the right initiative for the job, then apply for the position of Assistant Customer Service Supervisor at Hertfordshire County Council today!

Job Title: Assistant Customer Service Supervisor
Location: Welwyn Garden City Library
Starting Salary: £21,575 with the opportunity to progress to a maximum of £24,054 per annum (pro rata for part-time)
Hours: 22.5 hours per week
Contract: Permanent Diversity: We are an inclusive employer and value a diverse workforce Job Duties:
Do you want to make a difference in the community? The opportunity exists to join our friendly team as a supervisor supporting frontline staff to deliver a quality service, creating a positive impact on residents and the community. You will assist the Library Manager by supervising and motivating a large team at Welwyn Garden City library, who also support community libraries and our countywide Information service The library is more than just a collection of books. It is a hub for community activities, a place to access digital technology and a gateway to reading information and wellbeing. This is a hugely varied role, where you could find yourself organising or delivering a wide variety of exciting events and services. These can range from Baby Rhyme Time, Lego club for children and social groups for adults to directing older customers to wellbeing resources, as well as organising activities with local partners, and so much more. This is a very exciting time to join Welwyn Garden City library as we evolve our technology offer with the recent opening of our new CreatorSpace. This presents the opportunity to design and deliver ways of supporting library customers to use the latest technology offers for business, education, or leisure by offering a range of activities to both children and adults. You will also take a lead in delivering children’s activities to children of all ages Library experience is not essential for this role. More importantly, we want our staff to be inspiring, imaginative, and outgoing, with a passion for access to learning and to come from all walks of life. We are looking for someone who is a great communicator, and enthusiastic about taking on a wide range of projects and initiatives. You should be pro-active, well organised, and responsible. This role could be the first step in a long-term career in libraries management, with an excellent opportunity to develop your supervisory, customer care and outreach skills in a customer facing community role Does this sound like a role that would appeal to you? Making a difference to the lives of adults and children in our community by inspiring the team to deliver excellent customer service and a wide range of events and activities Closing Date: 10.04.2023
Interview Date: 02.05.2023 For an informal discussion and more information please contact: Joanne Smith View phone number on findajob.dwp.gov.uk View email address on findajob.dwp.gov.uk

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Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .

Benefits of working as a Assistant Customer Service Supervisor in Welwyn Garden City, Hertfordshire:

● Learning opportunities
● Advancement opportunities
● Advantageous package