Chat Support Officer - Remote Work

Job Description:

Best Buy is seeking a Chat Support Officer to join our remote team in London, England. As a Chat Support Officer, you will be responsible for providing exceptional customer service through online chat support. This is an entry-level position ideal for individuals with 1 year of experience looking to launch a career in customer support.

Responsibilities: - Answer customer inquiries and provide support through online chat - Resolve customer issues and complaints in a timely and professional manner - Provide product information and assist with online purchases - Collaborate with other team members to ensure customer satisfaction - Meet and exceed customer service goals and targets - Stay up-to-date on product knowledge and company policies

Requirements: - Strong communication skills and attention to detail - Driven and passionate about providing excellent customer service - Ability to adapt to different customer needs and preferences - Strong negotiation skills to resolve customer issues effectively - 1 year of experience in customer service or a related field - Availability to work full-time hours in a remote setting - Must be located in London, England, UK - Must have access to a reliable internet connection

Personality Traits: - Driven - Passionate

Soft Skills: - Adaptability - Negotiation

Benefits: - Free accommodation for remote work - Medical coverage - Employee discounts

Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions. We value teamwork, innovation, and a commitment to excellence.

Deadline to Apply: May 31, 2024

Equal Opportunity Statement: Best Buy is an equal opportunity employer and prohibits discrimination based on race, color, religion, gender, age, disability, national origin, marital status, veteran status, sexual orientation, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.