CSR (Customer Service Representative)

Job Overview: We are seeking a dynamic Customer Service Representative to join our team. The ideal candidate will be a skilled communicator. This role involves providing exceptional customer service on the telephone, data entry, and upselling products to enhance customer experience. Responsibilities:- Communicate effectively with customers via phone, email, and chat- Conduct data entry tasks accurately and efficiently- Demonstrate excellent phone etiquette when interacting with customers- Analyse customer needs and provide appropriate solutions- Upsell products and services to maximise sales. Skills:- Proficient in English - Strong communication skills- Proficiency in data entry tasks- Ability to use Microsoft Excel - Excellent phone etiquette for professional customer interactions- Ability to analyse customer needs and offer suitable solutions- Experience in upselling products to enhance customer experience. If you are a customer-focused individual with excellent communication skills, we invite you to apply for the Customer Service Representative position. Join our team and contribute to delivering outstanding service to our diverse customer base.

Job Types: Part-time, Temp to permContract length: 6 months

Pay: From £10.37 per hour

Expected hours: 16 - 25 per week

Benefits:

• Casual dress
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Education:

• GCSE or equivalent (preferred)

Experience:

• customer service: 1 year (required)

Work Location: In person

Application deadline: 03/06/2024Reference ID: CSR - Net PlatesExpected start date: 10/06/2024