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The Trademark Customer Support Administrator acts as the principal support for the Trademark Teams Globally. The Trademark Customer Support Administrator would support with key renewal related activity such as, but not restricted to, processing of return documentation from customers and sending onto to agents, ensuring that any renewals related documents (post, emails) are allocated quickly and effectively to the correct touch points. In addition, the Trademark Customer Support Administrator would work closely with the Global Renewal Teams to support ad-hoc customer requests and projects.
About You - experience, education, skills, and accomplishments
What will you be doing in this role?
Taking Ownership :
Succeeding Together :
Achieving Excellence :
About the Team
This role will report into the Manager, Customer Care working as part of a team of 3 Customer Care Advisors based locally in Jersey whilst collaborating with other teams globally.
Hours of Work
Full-time, permanent role based in our Jersey office.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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