Customer Service

icon building Company : Spicerhaart
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Customer Service

Join our West Midlands team as a Property Manager, based at haart Estate Agents in Coventry. You'll enjoy a role where no two days are the same, and where you can begin developing your career from day one.

 

 

 

The benefits of being a Property Manager at haart Estate Agents in Coventry

  • Basic salary range of £20000 to £27500 per year, dependent on experience
  • Up to £5400 in capped commission (in addition to basic salary)
  • A further £2725 uncapped commission target (in addition to basic salary)
  • Minimum on-target earnings of £28125+ per year 
  • Company Car
  • Full-time working hours: 08:30-18:00 (weekdays) and 09:00-17:00 (one in every four Saturday’s, with a day in lieu in exchange) 

Additional Benefits of being a Property Manager at haart Estate Agents in Coventry

  • Career progression opportunities
  • Company smart phone, for completing role-related tasks
  • Industry-leading training
  • Earn a nationally recognised qualification (ARLA)
  • Employee Assistance Programme (24/7 access to our confidential helpline) 
  • Eye care  
  • Employee Referral Bonus  
  • Company Pension Scheme

The responsibilities of a Property Manager at haart Estate Agents in Coventry

  • Booking and conducting property inspections
  • Negotiating tenancy extensions and/or renewals
  • Co-ordinating with contractors, to manage maintenance and/or repair issues at properties
  • Deposit returns
  • Resolving rental arrears
  • Processing eviction requests
  • Ensuring properties meet all regulatory health and safety standards
  • Building and maintaining strong relationships with landlords and tenants
  • Managing complaints
  • Completing all check in and check out procedures, inc. full inventory reports

The skills and abilities you will require to be a Property Manager at haart Estate Agents in Coventry

  • A Full UK Driving Licence for a manual vehicle
  • Previous experience in a Property Manager role, or customer-facing and/or administrative roles if no prior property management history
  • Ability to meet deadlines
  • Outstanding customer service
  • Can work independently
  • Good telephone manner
  • IT skills
  • Attention to detail

 

The Finer Details
To be eligible to proceed in our recruitment process, you will need:

  • Full UK Driving Licence for a manual car
  • Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
  • We’ll need evidence of your right to work in the UK, in the form of:
    Passport/Birth Certificate

We will also need

  • Proof of Address
  • National Insurance
  • Drivers Licence Check

At some point(s) in your application process, you may be required to interview via video call.

Our Employee Assistance Programme offers up to six sessions of support and guidance, via telephone.

Company financial commitments to annual eye tests, and glasses, are subject to the terms stated in the company Eye Test Policy.

Employee referrals are subject to the terms stated in our Employee Referral Scheme.

Holiday entitlement of 30 paid days per annum (pro-rata) includes 22 days plus 8 bank holidays, with a day in lieu given back if employee has to work on a bank holiday.

 

Armed Forces Covenant:
Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces.

If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.

Please visit:  

 

Equal Opportunities:  At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be. To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise. Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website:

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