Customer Service Advisor

As a Customer Advisor we want you to use your natural curiosity to get to know all about our customers, their home décor projects and help them to choose the right products for their needs. Fast forward your retail career with the best in the business. Welcoming customers to the store Using your on-point product knowledge and expertise to help our customers choose the right products for their needs. Delivering an in-store sales experience that is straightforward and easy for our customers Being a Carpetright ambassador, product expert and having a passion for guiding customers through our sales process and their home décor projects Unrivalled market leading training to set you up in your new career here at Carpetright, as well as the ability to progress your career Competitive pay with uncapped commission Generous product discounts and other varied discounts through our Proud Perks portal Access to a digital GP Healthcare cash plan and eye care contribution Wellbeing initiatives and resources Pay day advances and a holiday trading scheme Cycle to Work scheme Life Assurance (up to 4 x base salary) Pension scheme A ‘best in the business’ expert approach, we want you to know our products and services inside out, but don’t worry we will give you all the training and support you will need to succeed Online and in-stores across the country, our experts are bringing customers’ dreams to life. The big dreamers, go-getters and team players who thrive in fast-paced, high-energy environments. Embracing new ideas and offering flexible solutions, both digitally and in-store to delight our customers, enhance their shopping experience and inspire our colleagues. Join us on our mission to deliver the best, and in return we’ll give you all the support and training you need to learn new skills, take on more responsibility and become the very best at what you do.