Customer Service Advisor Advisor

At Dobbies, we love to help our gardens grow – and so much more. As one of our team members your goal is to deliver a great customer experience every day. Giving great customer service by helping customers with various transactions across the store. Offering a helping hand with customer queries through great product knowledge. You will also work on the shopfloor and other areas of the store as and when required, this may include working stock, cash handling, till work, take to car deliveries, stock control routines, restaurant service– an ideal opportunity to gain more skills and experience. You have a passion for delivering a great customer experience, serving everyone with a smile. Generous annual leave entitlement. Use your holidays when you want with limited statutory days off required Treat yourself with generous uncapped discount across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls Access to Wagestream – support your financial wellbeing, with ability to access earnings ahead of pay day, save for the future and financial advice Access to Retail Trust – seek confidential support, access to a virtual GP, free counselling service and discounted retail rewards with our employee wellbeing platform At Dobbies, we’re proud to have history dating back to 1865. Founded by James Dobbie, we’re the UK’s largest garden centre retailer, with 3,800 colleagues and 77 stores, including six little dobbies, and a Central Support Office near Edinburgh. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We have something for every season, occasion and style of garden, outside and in. Many of our stores also feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. At Dobbies, we champion garden living all-year-round and offer a calendar of events and experiences that bring people and communities together.