Customer Service Advisor Hybrid

We're recruiting for Customer Service Advisors to work hybrid earning £11.44 per hour. Customer Service Advisor benefits: * Generous 9% employer pension contribution
* 22 days holiday allowance (plus the option to buy or sell up to 5 days each year)
* 50% off home, motor and pet insurance
* Free travel insurance and Green Flag breakdown cover
* Additional optional Health and Dental insurance Training is included to prepare you for this role Customer Service Advisor role: * Supporting a customer to get their vehicle back to its pre-accident condition
* Offer to have a customer's vehicle repaired through our DLG Auto services centres
* Provide the option of free hire car
* Identify injuries caused by the incident and work with the Bodily Injury team if needed
* Handle and progress claims within your designated authority level, in line with the established standards, procedures and guidance
* Respond to third-party queries and follow agreed processes, policies, and procedures to ensure the consistent achievement of customer service and satisfaction standards
* Working 1 day a week in the office Customer Service Advisor pay: £11.44 per hour.