Customer Service Advisor - Start Now

We are looking to hire a remarkable Customer Service Advisor to join our stellar team at Phoenix Medical Supplies in Runcorn, Cheshire.
Growing your career as a Full Time Customer Service Advisor is an incredible opportunity to develop competitive skills.
If you are strong in people management, persuasion and have the right personality for the job, then apply for the position of Customer Service Advisor at Phoenix Medical Supplies today!

Customer Service Advisor(s)

The PHOENIX Group are currently looking for Customer Service Advisors who have a passion for delivering the best possible customer experience. Based at their contact centre in Runcorn, your overall responsibility will be to provide excellent levels of customer service to our customers at all times.

The position requires a professional approach to customer service and a desire for continuous improvement as you will be liaising with healthcare professionals. The role includes: dealing with incoming calls, placing customer orders, investigating and resolving customer queries, informing customers on all aspects of our services and product ranges, and proactive service calls.

It is essential that you have experience of working within either a contact center or busy customer service environment. You will be customer focused with professional telephone and written communication skills. It is essential that you are able to work as part of a busy team and possess proficient keyboard skills. A customer service NVQ or experience in the pharmaceutical industry is desirable but not essential.

In return we offer fantastic training and coaching with ongoing development opportunities.

The role is full time working on a shift rotation between the hours of 8.30am – 6pm with the occasional Saturday 9am – 1pm.

INDPMS

Benefits of working as a Customer Service Advisor in Runcorn, Cheshire:

● Company offers great benefits
● Company offers career progression opportunities
● Competitive salary