Customer Service Advisor - Start Now

We are on the lookout for an experienced Customer Service Advisor to join our exceptional team at EE in Birmingham.
Growing your career as a Full Time Customer Service Advisor is an incredible opportunity to develop relevant skills.
If you are strong in presentation, persuasion and have the right mindset for the job, then apply for the position of Customer Service Advisor at EE today!

Where : Birmingham
Are you ready to apply Make sure you understand all the responsibilities and tasks associated with this role before proceeding.

Full time : Permanent

Salary : £21,408 plus regular bonuses

Hourly rate: £10.98

The Role

 

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the backbone of our business by supporting and being there for our customers.

We are more than a team at EE; we are a family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time.

Wondering What’s In It For You?

 

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of £21,408 , plus incentives throughout the year
• Our Smart working model which supports you to create a flexible working routine that works for you
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Brand new sites ! We are currently refurbing all our contact centres to make them state of the art and a great place to work
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, for you and the family
• A share scheme where you can invest in the company at a discounted rate
• 25 days holiday with the option to buy more
• Optional Pension scheme to protect your future
• Critical Illness cover
• Childcare vouchers
• Gym membership discounts
• Discounts off attractions for the family all year round

• The smaller bits like; free tea and coffee, and even a concierge

Your Future With Us

 

We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Enrolling onto our Aspire programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our Aspire programme is just one example of how we can help you move your career forwards, and if you’d like to know more just ask!

Wondering If You’re What We’re Looking For?

 

We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age , race , sexuality , disability , religion or gender identity , we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at EE.

Benefits of working as a Customer Service Advisor in Birmingham:

● Learning opportunities
● Opportunities to grow
● Attractive package