Customer Service Advisor - Urgent Role

We are on the lookout for an energetic Customer Service Advisor to join our exceptional team at Hooray Recruitment in Milton Keynes, Buckinghamshire.
Growing your career as a Full Time Customer Service Advisor is an incredible opportunity to develop relevant skills.
If you are strong in problem-solving, decision-making and have the right mindset for the job, then apply for the position of Customer Service Advisor at Hooray Recruitment today!

 

Would you like to build your career in a fully inclusive, world leading creative media organisation? Are you seeking a position where you are recognised and can develop and grow your customer excellence and eCommerce skills? Are you a dynamic, hardworking individual that would like to forge ahead and progress in a creative environment?

Our client is a market leading, innovative and creative organisation that leads in everything it does! They are currently seeking a passionate customer service advisor to work in their Milton Keynes site. In return for a generous basic salary and enviable benefits package, they are seeking a professional, conscientious individual that put excellent customer service in the forefront of everything they do. This position involve‘s some weekend work, working 1 in every 4 Saturdays.

Benefits

• Hybrid working- 3 days a week WFH
• 25 days holiday with option to purchase an extra 10 days per year!
• pension, private healthcare, dental and travel insurance, cycle to work scheme, employee discounts 

Day-to-day responsibilities of the role:

• Processing ecommerce customer orders online, via email and over the telephone
• Taking ownership of orders and taking responsibility for end to end customer service
• Assist all customers in a professional and efficient manner
• Deal with all Ecommerce queries in a professional and timely manner
• Monitoring, updating and tracking queries using CRM database
• Liaise with Ecommerce, Sales Rep and senior reps to establish good working relationships 

Required Skills and Qualifications:

• Previous telephone and email based customer service experience
• Passionate about delivering 1st class customer service
• Hardworking, dynamic individuals who have a keen interest in working in a creative, multimedia organisation

If you are interested and have the relevant experience, please apply with an up-to-date copy of your CV and we promise to get back to you.

• Hooray is acting as an agency on behalf of the client for this position.
• Hooray is proud to be a corporate member of the REC, the recruitment industry‘s leading professional body.

DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 REWARD FOR ANY SUCCESSFUL REFERRAL! T&C‘s APPLY!

 

 

Benefits of working as a Customer Service Advisor in Milton Keynes, Buckinghamshire:

● Learning opportunities
● Opportunities to grow
● Competitive salary