Customer Service Advisor - with Great Benefits

We are on the lookout for an experienced Customer Service Advisor to join our vibrant team at EE in Penarth, Vale of Glamorgan.
Growing your career as a Full Time Customer Service Advisor is an incredible opportunity to develop excellent skills.
If you are strong in creativity, critical thinking and have the right personality for the job, then apply for the position of Customer Service Advisor at EE today!

Where :  Cardiff - Contact Centre

Full time : Permanent

Salary : £21,408 plus regular bonuses

Hourly rate: £10.98 For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on. Hours: 37.50 

The Role

Are you someone with enthusiasm and belief in providing excellent customer service?

If so, we are looking for people like you to join our frontline Customer Service teams as an advisor. You will be the  backbone  of our business by supporting and being there for our customers.

We are more than a  team  at EE; we are a  family , and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and  personal  service every single time.

Your Future With Us

We are  passionate  about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be.

Enrolling onto our  Aspire  programme for example will give you the opportunity to learn a whole new subject and begin a career in your area of interest regardless of your experience. Areas of interest include Human Resources, Marketing, Finance, Design, Reporting, Management and much more, we have it all.

Our  Aspire  programme is just one example of how we can help you move your  career  forwards, and if you’d like to know more just ask!

Wondering If You’re What We’re Looking For?

We believe in a completely  personal environment, where you’re treated like you want to be treated. We’re  committed to working together to build a  community where everyone feels they belong. Whatever your  age ,  race ,  sexuality ,  disability ,  religion or  gender   identity , we recognise and  celebrate our differences and embrace  diversity at all levels. Everyone is  welcome at EE.

Wondering What’s In It For You?

Being part of the EE family brings a huge number of benefits including the below:

• A great starting salary of £21,408 , plus incentives throughout the year
• Our Smart working model which supports you to create a flexible working routine that works for you
• Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year
• Volunteering days, so you can give back to your local community
• Optional Private Healthcare and Dental, for you and the family
• A share scheme where you can invest in the company at a discounted rate
• 25 days holiday with the option to buy more
• Optional Pension scheme to protect your future
• Critical Illness cover
• Gym membership discounts
• Discounts off attractions for the family all year round

The smaller bits like; free tea and coffee, and even a concierge  

Benefits of working as a Customer Service Advisor in Penarth, Vale of Glamorgan:

● Excellent benefits
● Company offers career progression opportunities
● Competitive salary